RETURNS 

- Please inspect your order upon receipt and contact us immediately via Return Center (https://cubanfit.returnscenter.com/) if the item is defective, damaged, or incorrect. 

- We do not provide cash refunds for returns. Cash refunds are only issued for items that are out of stock and cannot be replaced.

- We accept returns for damaged or defective items within 10 days of the delivery date. All returned items must have all original tags attached and the return request must be submitted through our Return Center 

- All other purchases are final sale and cannot be exchanged or returned. Please double-check your size before placing an order, as we do not accept exchanges or returns due to incorrect size selection.

Certain items cannot be returned, including but not limited to:

  • Custom products (such as special orders or personalized items)

  • Personal care goods (such as beauty products)

  • Hazardous materials, flammable liquids, or gases

If you have questions about a specific item’s eligibility for return, please contact us before purchasing.

***ALL SALE ITEMS ARE FINAL.***

For any questions or concerns, you can always reach us at customerservice@cuban.fit.

LOST OR DAMAGED PRODUCTS

Please read carefully below to be advised of our policies.

WE ARE RESPONSIBLE FOR:

  • Damaged Items: Please keep all packing material and tags on all clothing items. Notify us via our Return Center within 1 business day of receiving your package.

  • Reshipping Fees for Our Errors: If a package is returned due to our mistake on a correctly completed address, we will cover reshipping costs.

WE ARE NOT RESPONSIBLE FOR:

  • Lost Packages: Once your order has been shipped, CUBANFIT is not liable for lost, missing, or stolen packages. Please contact the shipping carrier listed in your tracking information for assistance.

  • Delivered but Not Received Packages: If the carrier verifies your package as delivered, you will need to work directly with the carrier for resolution.

  • Incorrect/Incomplete Shipping Addresses: If a package is returned to us due to an incorrect or incomplete address provided at checkout, reshipment fees will be the responsibility of the customer.

  • Damaged/Worn Merchandise Reported Late: We do not cover damage reported more than 1 business day after delivery. In such cases, store credit may be offered at our discretion.

Important: Please inspect your order upon receipt and contact us immediately via our Return Center if your item is defective, damaged, or incorrect so we can evaluate the issue and make it right.